Past Events: Massachusetts

Massachusetts Long-Term Care Facility Significantly Reduces Alarm Use in Two Months through QAPI Initiative

Success Story IconRoyal Falmouth a 121-bed facility located in Falmouth, Massachusetts offers long-term care, short-term rehabilitation and memory care for residents with dementia. Within the facility, 23% of residents were using alarms, and in some cases, residents were double alarmed utilizing bed, chair or personal safety alarms to prevent falls or other injuries.

Antipsychotic Reduction: How One Facility Reduced Antipsychotic Use by 19.37%

Success Story IconBelmont Manor Nursing and Rehabilitation Center is a 135 bed, family-owned and operated skilled nursing facility. The facility opened in 1967 and offers both short-term and long-term care for residents with a variety of needs. The facility also has a special unit dedicated to care for residents with Alzheimer’s and other types of dementia.

Implementation of Standardized Patient Surveys Helps to Improve Patient Satisfaction Scores

Success Story IconBane Care Management LLC operates 14 Skilled Nursing Facilities, three Adult Day Health Centers and two Assisted Living Facilities in Massachusetts. The Bane Care facilities located on the South Shore of Massachusetts use the CoreQ patient experience survey, a set of five measures for skilled nursing care centers and assisted living communities to use to assess satisfaction among patients, residents, and their families. The Bane Care Management leadership team and frontline staff including admission, nursing, and social work noted a variance in survey results among the facilities and began to investigate the variance to improve their CoreQ score.

Cross-Setting Collaboration Improves Nursing Home Discharges Back to the Community

NE QIN Special Innovation Project Team reviewing  the project toolkitWhen a resident is discharged from a skilled nursing facility, efforts to avoid re-hospitalization go beyond the nursing facility; it takes a community effort to keep a resident at home. With a rise in readmissions from nursing home discharges to the community, a group of key stakeholders in southeastern Massachusetts are working together to help keep discharged residents in the community and out of the hospital.

Achieving Successful, Full Year MIPS Reporting as a Specialist

The Eye and Lasik Center in Greenfield, Massachusetts reached out to the Massachusetts Quality Payment Program (QPP) Team for assistance with successfully reporting to MIPS for a full year. As part of this effort, the MA QPP Team helped the group to identify appropriate improvement activities based on existing clinical practice improvements, including: workflow redesign, patient experience and engagement.

Massachusetts Nursing Home Launches Successful Hydration Monitoring Program to Prevent Dehydration among Residents

A nursing home in western Massachusetts implemented a new hydration program to monitor and prevent dehydration among their residents, specifically those with chronic kidney disease. The program incorporated hydration alert protocols which were performed at least once per shift. Since the initial roll out, the facility has been 100% compliant with performing hydration alert protocols, thereby delivering improved care to their residents.