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WEBINAR: The Role of Community Health Workers in Chronic Disease Management and Behavioral Health in Rural Areas

February 21, 2018 @ 11:30 am - 12:30 pm

Community Health Workers (CHWs) have a unique understanding of the experience, language, culture, and socioeconomic status of the patients they serve. They play an important role in improving health and addressing the social conditions that impact health status.  
Improvement Organization (QIN-QIN), in collaboration with the Rural Health RoundTable, hopes you were able to join us for an informational webinar on February 21st from 11:30am-12:30pm.
This webinar featured presentations focusing on CHW roles in shared responsibilities and chronic disease management in rural communities.
At the conclusion of this webinar, participants are now able to:
  • Recognize the process of building a CHW program in a rural and/or underserved area;
  • Describe the role of a CHW in diabetes management;
  • Evaluate options for program payment and funding sustainability;
  • Describe how CHWs help providers reduce barriers of care via shared management of patients;
  • Identify the role of the CHW in reducing manageable health disparities and how this influences outcomes in chronic disease; and
  • Consider the logistical challenges in developing a new CHW position and embedding it into the daily operational workflow.

More About our Speakers

Amber Culver works at the North Country Health Consortium, in Littleton, NH in the position of Community Health Worker. Amber is currently working with patients aged 65 and older, addressing their needs around social determinants of health and helping them to overcome barriers that prevent successful management of chronic health conditions. Amber is a trained Peer Leader for the Stanford Diabetes Self-Management Program; she is also a “Matter of Balance” coach, and a “Tai Ji Quan- Moving for Better Balance” leader. Amber has over six years of experience as a Licensed Nursing Assistant working in nursing homes, with a focus on rehabilitation and helping to prepare patients to return home.

James Pleischl is a Community Health Worker for Ammonoosuc Community Health Center, Inc. James has earned his Bachelor’s degree in Criminology and Criminal Justice from Arizona State University. His background is in law enforcement which he later switched to working with youth-at- risk, he is now pursuing his Master’s in mental health counseling. James has worked for Ammonoosuc Community Health Center for approximately 2 months. Ammonoosuc Community Health Center provides a wide variety of services to the public, from medical, dental and mental health. His role provides comprehensive support services to patients with mental health and addiction problems and their families. The position includes patient care in a primary care setting and in the community and involves direct contact with people requiring empathy and sensitivity.

Chad Proulx has been the Health Education Specialist at Ammonoosuc Community Health Services, Inc. (ACHS) for the last four years.  His experience with ACHS, one of 10 FQHC’s in NH, extends another 8 years prior to that with his involvement directing the agency’s WIC program.  Chad earned his BS in Nutritional Sciences from UNH in 2000 and has worked in the public health sector for the last 18 years, completing a copious amount of trainings, certifications, and competencies along the way. His education and experience allow him to enjoy working with patients one-on-one, providing individual nutrition counseling services, as well as going out in the community to promote and support health initiatives and present a variety of health-related topics.


February 21, 2018
11:30 am - 12:30 pm
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Online Event


New England QIN-QIO
Rural Health Roundtable