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Contact Us

The New England QIN-QIO welcomes your questions, comments and feedback. Please complete the brief form below and we will forward your inquiries to the correct contact.

Medicare Beneficiary Concerns
in New England

On August 1, 2014, The Centers for Medicaid & Medicare Services (CMS) enacted changes to the Quality Improvement Organization program. CMS has designated special QIOs to address Beneficiary and family concerns. For More Information (PDF).

In New England, Medicare beneficiary concerns about quality or length of stay are handled by Livanta.

Contact Information:


  • Website:
  • Toll free telephone number: 1-866-815-5440
  • Fax number for appeals: 1-855-236-2423
  • Fax number for all other reviews: 1-844-420-6671