Why did you want to join the New England QIN-QIO Patient & Family Advisory Council (PFAC)? I have over 50 years of experience working with hospitals and provider practices. My responsibilities as the Director of Health Information Management were to ensure that the patient’s medical records were held in accordance with all the rules and … Continue reading Meet Sarah from New Hampshire
Why did you want to join the New England QIN-QIO Patient & Family Advisory Council (PFAC)? I am a retired finance professional who is involved with numerous patient-family engagement groups including Beth Israel Deaconess Healthcare. I joined the New England QIN-QIO PFAC to expand my horizons outside of a hospital setting and to explore ways … Continue reading Meet Randy Gonchar from Massachusetts
Why did you want to join the New England QIN-QIO Patient & Family Advisory Council (PFAC)? Spreading the patient-family centered care model is paramount to me. I was invited to join the New England QIN-QIO Patient and Family Advisory Council (PFAC) to offer my experience as the co-chair of a small community hospital’s successful PFAC … Continue reading Meet Donna Drouin from Connecticut
Why did you want to join the New England QIN-QIO Patient & Family Advisory Council (PFAC)? I am a retired Child Care provider and Secretary for the Greater New Bedford Community Health Center where I also served on the Health Center’s Board for 25 years. I wanted to join the New England QIN-QIO PFAC to … Continue reading Meet Eileen from Massachusetts
I like being a part of a national movement that promotes Patient-Family Centered Care. My participation as a PFAC advisor has made me feel more empowered in advocating for my brother.
I enjoy working with the other PFAC advisors and with the liaisons from the QIN-QIO – we are partners in this work of advancing quality in healthcare.
The open-mindedness of the New England QIN-QIO PFAC is great, and I appreciate that I can participate locally, within my own community. As a member of this group, I have provided feedback, shared medical experience narratives, and worked on initiatives including the antibiotic stewardship program.
The local QIN-QIO liaisons and the regional PFAC team genuinely involve the PFAC advisors and encourage and support meaningful involvement in the development of the tools and strategies that are created to support patients and providers. Additionally, when I come across information that is related to a project we are working on, I can share it and add to the discussion. Not only is my time not being wasted, but my contribution seems to be truly appreciated and is always encouraged.
I enjoy meeting with my local PFAC liaison and discussing the topics more in depth before we meet with the regional PFAC team.
It has been rewarding to see the materials I’ve helped develop when I visit my doctor or go to the hospital.